CRM hand book: a business guide to customer relationship management /

By: Dyche, JillMaterial type: TextTextPublication details: Delhi : Pearson Education Asia , 2001Description: 307pISBN: 81-7808-568-2Subject(s): Customer relationsDDC classification: 658.812
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Stack 		Stack 658.812 DYC/C (Browse shelf (Opens below)) Available 61470

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