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Customer- driven services management by Balachandran, S. Material type:  Text Publication details: New Delhi Sage 1999Availability: Items available for loan: Call number: 658.812 BAL/C (1).
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Data structures and program design in C / by Kruse,, Robert L. Edition: 1st.Material type: Text; Format:
print
Language: English Publication details: New Delhi: Prentice-hall, 1998Availability: Items available for loan: Call number: 005.73 KRU/ (1).
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managing customer service / by Hayes,Jenny | Dredge, frances. Material type: Text Publication details: Aldershot: Gower, 1998Availability: Items available for loan: Call number: 658.812 HAY/ (1).
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Understanding CRM: present and future by Prasad, R.S. Material type: Text Publication details: Hyderabad The ICFAI University Press 2005Availability: Items available for loan: Call number: 658.812 PRA/U (1).
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Neuromarketing: an introduction by Nasreen Taher. Material type: Text Publication details: Hyderabad The ICFAI University Press 2006Availability: Items available for loan: Call number: 658.8342 NEU (1).
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Retailing: the sunrise sector by Anshul Kaushesh. Material type: Text Publication details: Hyderabad The ICFAI University Press 2002Availability: Items available for loan: Call number: 658.87 RET (1).
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Claims management: vol.4 by Board of editors. Material type: Text Publication details: Hyderabad The ICFAI University Press 2003Availability: Items available for loan: Call number: 658.812 CLA (1).
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New age branding: concepts and cases:vol.I by Naveen Das. Material type: Text Publication details: Hyderabad The ICFAI University Press 2003Availability: Items available for loan: Call number: 658.827 NEW.1 (1).
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India: the emerging brand by Nasreen Taher. Material type: Text Publication details: Hyderabad The ICFAI University Press 2005Availability: Items available for loan: Call number: 658.827 IND (1).
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Virtual enterprise: an introduction by Jaya Krishna,S. Material type: Text Publication details: Hyderabad The ICFAI University Press 2005Availability: Items available for loan: Call number: 658.056 VIR (1).
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Customer value investment by Mahajan, Gautam. Material type: Text Publication details: New Delhi, India Thousand Oaks, Calif Response Books Sage Publications 2008Availability: Items available for loan: Call number: 658.812 MAH/C (1).
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Principles of Marketing by kotler,Philip | Amstrong,Gary. Edition: 7Material type: Text Publication details: UK Pearson 2018Availability: Items available for loan: Call number: 658.8 KOT/P (1).
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Building customer loyalty / by Linton, Ian. Material type: Text Publication details: Hyderabad : Universities Press , 1999Availability: Items available for loan: Call number: 658.812 LIN/B (1).
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Creating customer focused organizations / by Dickinson, Brian. Material type: Text Publication details: Mumbai : Jaico Publishing House , 2003Availability: Items available for loan: Call number: 658.812 DIC/C (1).
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Relationship marketing: text and cases / by Shajahan, S. Material type: Text Publication details: New Delhi : Tata Mc Graw Hill , 2004Availability: Items available for loan: Call number: 658.812 SHA/R (1).
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Customer driven services management / by Bakachandran , S. Material type: Text Publication details: New Delhi : Response Books , 2004Availability: Items available for loan: Call number: 658.812 BAL/C (1).
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Understanding the consumer / by Szmigin, Isabelle. Material type: Text Publication details: New Delhi : Response Books , 1998Availability: Items available for loan: Call number: 658.812 SZM/U (1).
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Customer service secrets / by Economy Peter. Material type: Text Publication details: New Delhi : Tata Mc Graw Hill , 2004Availability: Items available for loan: Call number: 658.812 ECO/C (1).
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Customer relationship management / by Mukesh Chaturvedi | Abhinav Chaturvedi. Material type: Text Publication details: New Delhi : Excel Books , 2010Availability: Items available for loan: Call number: 658.812 MUK/C (1).
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Scaling up excellence : by Sutton, Robert I | Rao, Hayagreeva. Edition: First edition.Material type: Text Publication details: UK: Penguin Random House, 2016Availability: Items available for loan: Call number: 658.4013 SUT/S (1).
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Consumer-brand relationships: theory ad practice/ by Fetscherin, Marc, Ed | Fournier, Susan,Ed | Breazeale, Michael,Ed. Material type: Text Publication details: London ; New York : Routledge, 2012Availability: Items available for loan: Call number: 658.8343 CON (1).
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