TY  - BOOK
AU  - Cheverton, Peter  .
AU  - Hughes, Tim
AU  - Foss, Bryan
AU  - Merlin stone
TI  - Key account management in financial services: tls and techniques for building strong relationship with major clients / 
SN  - 9780749444457
U1  - 658.1511 
PY  - 2004///
CY  - London : 
PB  - Kogan Page , 
KW  - Financial services
KW  - Key accounts
KW  - Customer services
ER  -