TY  - BOOK
AU  - Lloyd,Ken  .
TI  - How to deal with people problems and problem people: jerks at work / 
SN  - 81-7224-918-7
U1  - 658.403 
PY  - 2001///
CY  - Mumbai : 
PB  - Jaico Publishing House , 
KW  - Problem solving
KW  - Decision making
ER  -