TY  - BOOK
AU  - Zeithaml,Valarie A
AU  - Bitner,Mary Jo
AU  - Gremler,Dwayne D
AU  - Ajay pandit
TI  - Services Marketing
SN  - 9789353160777
U1  - 658.8 
PY  - 2018///
CY  - Chennai
PB  - McGraw Hill 
KW  - Marketing
ER  -