TY  - BOOK
AU  - Suresh Dalela and Saurabh
TI  - ISO 9000: a manual for total quality management
SN  - 81-219-1483-3
U1  - 658.401 3 
PY  - 1999///
CY  - New Delhi
PB  - S.Chand
KW  - Quality management- Handbooks and manuals etc
N1  - Includes index
ER  -