TY  - BOOK
AU  - Board of editors
TI  - Claims management: vol.4
SN  - 81-7881-104-9
U1  - 658.812 
PY  - 2003///
CY  - Hyderabad
PB  - The ICFAI University Press
KW  - Management
KW  - Management- Customer relations
KW  - Sales management
KW  - Management- Marketing
N1  - Includes index
ER  -