TY  - BOOK
AU  - Kume, Hitoshi.
TI  - Management by quality
SN  - 9788185984285
U1  - 658.4013 
PY  - 2009///
CY  - Madras
PB  - Productivity and quality publishing
KW  - Total quality management
N1  - 1.Quality management 2. The evolution of quality management 3.The thinking behind TQM 4. Activity elements in TQM 5. Promoting TQM 6. ISO 9000 vs. TQM 7. TQM story
ER  -