TY - BOOK AU - Jagdish N Sheth AU - Rajendra Sisodia TI - Four A's of marketing: creating value for customers, companies and society SN - 9780415898355 (pbk. : alk. paper) U1 - 658.8 PY - 2012/// CY - New York PB - Routledge KW - Relationship marketing KW - Customer relations KW - Marketing KW - 4 A's of marketing N1 - Includes bibliographical references and index ER -