TY  - BOOK
AU  - Sharma R D Ed.
TI  - Strategic Service Management
SN  - 978-81-7446-891-8
U1  - 658.4012 
PY  - 2010///
CY  - New Delhi
PB  - Excel Books
KW  - Strategic management
KW  - Human resource management
KW  - Marketing
ER  -