TY - BOOK AU - Agarwal,P K . TI - Advertising, sales promotion and CRM / SN - 978-81-8398-764-6 U1 - 659.1 PY - 2009/// CY - Meerut : PB - Pragati , KW - Advertising classification KW - Social &Ethical aspect of advertising KW - Planning process KW - Psychological principles and influences KW - Customer relatioship management ER -