TY  - BOOK
AU  - Hart ,Lois B  .
TI  - Faultless Facilitation / 
SN  - 978-81-309-1059-8
U1  - 658.312404 
PY  - 2009///
CY  - Chennai : 
PB  - Viva Books , 
KW  - Human resource management
KW  - Education and training
ER  -