TY  - BOOK
AU  - McDermott,Ian  .
AU  - O Connor,Joseph  .
TI  - Excellence in communication: using the NLP approach / 
SN  - 81-7929-171-5
U1  - 658.45 
PY  - 2006///
CY  - New Delhi : 
PB  - Infinity books , 
KW  - Communication
ER  -