TY  - BOOK
AU  - Taylor,Shirley  .
AU  - Gartside,L.
TI  - Model business letters, E-mails and other business documents / 
SN  - 81-297-0413-7
U1  - 658.45 
PY  - 1999///
CY  - Delhi : 
PB  - Pearson Education Asia , 
KW  - Business communication
ER  -