TY  - BOOK
AU  - Theobald,Theo
AU  - Cooper,Cary.
TI  - Shut up and listen! 
SN  - 9780749443252
U1  - 658.45 
PY  - 1994///
CY  - London : 
PB  - Kogan Page , 
KW  - Business communication
ER  -