TY - BOOK AU - Hood,Rick TI - Complexity in social work SN - 9781473993815 U1 - 361 PY - 2018/// CY - London PB - Sage KW - Social service KW - Social policy KW - Social problems KW - Interpersonal relations KW - Social case work KW - Social workers N2 - Complexity lies at the heart of social work practice and this book is designed to help students and newly-qualified social workers plan for and manage complex cases in an increasingly complex environment. Split into two parts, this book reflects the journey of qualifying social work students from preparation for practice in an educational context to learning ‘on the job’ through working with service users in practice settings, and eventually assuming a more senior role in management, administration and training. Key topics covered in the chapters include managing volatility and uncertainty, making judgements and decisions, building and maintaining relationships, using reflection and supervision, working interprofessionally, managing risk, exploring cause and effect. ER -