TY  - BOOK
AU  - Besterfield,Dale H
AU  - Besterfield-Michna,Carol
AU  - Besterfield,Glen H
AU  - Besterfield-Sacre,Mary
AU  - Hemant Urdhwareshe
AU  - Rashmi Urdhwareshe
TI  - Total quality management
SN  - 9789353066314
U1  - 658.4013 
PY  - 2019///
CY  - Noida
PB  - Pearson
KW  - Management
ER  -