TY - BOOK AU - Kite, Neilson. AU - Kay, Frances. TI - Understanding emotional intelligence strategies for boosting your EQ and using it in the workplace SN - 978-0-7494-5880-5 U1 - 152.4 PY - 2012/// CY - London PB - Kogan Page KW - Emotional intelligence KW - Personnel management-psychological aspects ER -