TY  - BOOK
AU  - Nagalingappa,G.
AU  - Manjunath, V S  .
TI  - Total quality management: text and cases / 
SN  - 978-81-7446-892-5
U1  - 658.4013 
PY  - 2010///
CY  - New Delhi : 
PB  - Excel Books , 
KW  - Total quality management
ER  -