TY  - BOOK
AU  - Ilich,, John
TI  - Complete Idiot's guide to winnig through negotiation/ 
U1  - 658.405 2 
PY  - 1998///
CY  - N.Delhi
PB  - Prentice-hall
KW  - Crisis management
KW  - Executive management
KW  - Management
N1  - Includes index
ER  -