TY  - BOOK
AU  - Klassen, Robert D.
AU  - Menor, Larry J.
TI  - Cases in operations management : Building custemer value through world-class operations
SN  - 9788178298641
U1  - 658.403 4 
PY  - 2007///
CY  - New Delhi
PB  - Sage
KW  - Operations management
KW  - Management
ER  -