TY  - BOOK
AU  - Parag Diwan
TI  - Quality in totality: a manager's guide TQM and ISO 9000 / 
SN  - 81-7100-789-9
U1  - 658.401 3 
PY  - 2003///
CY  - New Delhi
PB  - Deep & Deep
KW  - Control and quality management
KW  - Executive management
KW  - Management
N1  - Includes bibliographies and index
ER  -