TY  - BOOK
AU  - Adam Lindgreen
TI  - Relationship marketing: design, implementation and monitoring  
SN  - 81-7881-586-9
U1  - 658.812 
PY  - 2005///
CY  - Hyderabad
PB  - The ICFAI University Press
KW  - Management
KW  - Customer relations- Management
N1  - Includes index
ER  -