TY  - BOOK
AU  - Theobald, Theo
AU  - Cooper, Cary
TI  - Shut up and listen: The truth about how to communicate at work/ 
SN  - 0-7494-4325-1
U1  - 650.014 
PY  - 2004///
CY  - London
PB  - Kogen Page
KW  - Communication
N1  - Includes index
ER  -