TY  - BOOK
AU  - Morehouse, Debra L
TI  - Essentials of TQM / 
SN  - 0-566-07829-5
U1  - 658.401 2 
PY  - 1996///
CY  - Aldershot
PB  - Gower
KW  - Total quality management
KW  - Management
N1  - Includes index
ER  -