TY  - BOOK
AU  - Blackard, Kirk
AU  - Gibson,James .W
TI  - Capitalizing on conflict: strategies and practices for turning conflict to synergy in Organizations / 
SN  - 81-7992-106-9
U1  - 658.405 3 
PY  - 2003///
CY  - Mumbai
PB  - Jaico Publishing House
KW  - Negotiation
KW  - Conflict Management
KW  - Crisis Management
KW  - Executive Management
ER  -