Dr. Hermann Gundert Central Library catalog › Details for: Service operations management :improving service delivery/

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Service operations management :improving service delivery/

By: Johnston, RobertContributor(s): Clark, Graham | Shulver, MichaelMaterial type: Text

TextPublication details: Noida; Pearson, 2018Edition: 14th edDescription: 462pISBN: 978-93-868-7330-9Subject(s): Service industriesDDC classification: 658

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Item type	Current library	Call number	Status	Date due	Barcode
BK	Stack	658 JOH/S (Browse shelf (Opens below))	Available		67485

Previously published: Service operations management : improving service delivery /Robert Johnston and Graham Clark. Harlow, Essex, England ; New York : Financial Times/Prentice Hall, 2008.

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