Assessing service quality:Satisfying the expectations of library customers

By: Hernon,PeterContributor(s): Altman, Ellen | Dugan, E. RobertMaterial type: TextTextPublication details: London Facet 2015Edition: 3Description: 218pISBN: 9781783301737Subject(s): Library customersDDC classification: 025.5
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Item type Current library Call number Status Date due Barcode
BK BK Kannur University Central Library
Stack 		025.5 HER/A (Browse shelf (Opens below)) Available 48126

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