Delivering satisfaction and service quality a customer-based approach for libraries /
Material type: TextPublication details: New Delhi : Indiana Publishing House , 2010Description: NULLISBN: 9788184082425Subject(s): Service wualityDDC classification: 020.92Item type | Current library | Collection | Call number | Status | Date due | Barcode |
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BK | Kannur University Central Library Stack | Stack | 020.92 HER/D (Browse shelf (Opens below)) | Available | 46506 |
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020.76 TRI/ O Objective questions in library and information science | 020.9 SAN/H Histrorical foundations of science | 020.917 24 GUR/ Librarianship in developing countries / | 020.92 HER/D Delivering satisfaction and service quality a customer-based approach for libraries / | 020.92 KOC/T Theories and principles of librarianship / | 020.92 KON/A Model practices in librarianship / | 020.92 MIN/L Library's legal answer book / |
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