Effective crisis communication : moving from crisis to opportunity
Material type:
TextPublication details: New Delhi Sage 2015Edition: 3 editionDescription: xvii, 250 pagesISBN: 9781452257518 Subject(s): Crisis management | Emergency management | Communication in management | Communication in organizationsDDC classification: 658.477
| Item type | Current library | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
BK
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Kannur University Central Library Stack | Stack | 658.477 ULME (Browse shelf (Opens below)) | Available | 44327 |
Today's most respected crisis/risk communication scholars provide the latest theory, practice, and innovative approaches for handling crisis. This acclaimed book presents the discourse of renewal as a theory to manage crises effectively. The book provides 15 in-depth case studies that highlight successes and failures in dealing with core issues of crisis leadership, managing uncertainty, communicating effectively, understanding risk, promoting communication ethics, enabling organizational learning, and producing renewing responses to crisis. Unlike other crisis communication texts, this book answers the question, "What now?" and explains how organizations can and should emerge from crisis.
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