Customer relationship management :emerging concepts,tools and applications
Material type:
TextPublication details: New Delhi Tata Mcgraw-Hill 2010Description: 544pISBN: 9780070435049Subject(s): Customer relationship managementDDC classification: 658.812
| Item type | Current library | Collection | Call number | Status | Date due | Barcode |
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Kannur University Central Library Stack | Stack | 658.812 CUS (Browse shelf (Opens below)) | Available | 41178 |
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| 658.81 VEN/S Sales and distribution management : | 658.81 VEN/S Sales and distrribution management : an Indian perspective | 658.812 015 195 KUM/S Statistical methods in customer relationship management | 658.812 CUS Customer relationship management :emerging concepts,tools and applications | 658.812 FIN/C Call center success | 658.812 MAH/C Customer value investment | 658.812 MAH/T Total customer value management: transfering business thinking |
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