Managing service quality: vol.2
Material type:
TextPublication details: London: Paul Chapman 1996Description: xiii,121pISBN: 1-85396-330-5Contained works: Kunst,Paul | Lemmink,JosSubject(s): ManagementDDC classification: 658.562
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Kannur University Central Library | 658.562 MAN (Browse shelf (Opens below)) | Available | 06681 |
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| 658.562 HEI/ Cases in total quality management: Manufacturing and services | 658.562 JUR/ Quality planning and analysis: from product development through use / | 658.562 JUR/Q Quality planning and analysis | 658.562 MAN Managing service quality: vol.2 | 658.562 ROT/ ISO 14000 AND ISO 9000 / | 658.562 SI Six sigua: instructor guide / | 658.562 STR/ Quality Conspiracy / |
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