Customer- driven services management

By: Balachandran, SMaterial type: TextTextPublication details: New Delhi Sage 1999Description: 333pISBN: 0-7619-9371-1Subject(s): Customer services | Customer relations | Marketing | ManagementDDC classification: 658.812
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Item type Current library Call number Status Date due Barcode
BK BK Kannur University Central Library
658.812 BAL/C (Browse shelf (Opens below)) Available 06218

Includes index and bibliography.

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