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CRM in service sector: a practical approach

Contributor(s): Madhavi GarkaparthiMaterial type: Text

TextPublication details: Hyderabad The ICFAI University Press 2005Description: 195pISBN: 81-7881-152-7Subject(s): Management- Customer relationship | ManagementDDC classification: 658.812

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Item type	Current library	Call number	Status	Date due	Barcode
BK	Kannur University Central Library	658.812 CRM (Browse shelf (Opens below))	Available		18724
BK	Kannur University Central Library	658.812 CRM (Browse shelf (Opens below))	Available		21713

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Previous	658.812 COO/ Customer care excellence: how to create an effective customer focus /	658.812 CRM CRM case studies	658.812 CRM CRM in service sector: a practical approach	658.812 CRM CRM in service sector: a practical approach	658.812 CUS Customer service: empowerment and entrapment	658.812 CUS Customer relationship management :emerging concepts,tools and applications	658.812 FIN/C Call center success	Next

Includes index.

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