Services: AT&T, FedEx, Indian Hotels, McDonald`s, Walt Disney
Material type: TextPublication details: Hyderabad The ICFAI University Press 2002Description: 205pISBN: 81-7881-053-0Subject(s): Management | Management- Customer relations | Sales management | Marketing managementDDC classification: 658.812Item type | Current library | Call number | Status | Date due | Barcode |
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BK | Kannur University Central Library | 658.812 SER (Browse shelf (Opens below)) | Available | 18646 |
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658.812 RAK/C Creating customer delight: the how and why of CRM | 658.812 REL Relationship marketing: design, implementation and monitoring | 658.812 REL Relationship marketing: an introduction | 658.812 SER Services: AT&T, FedEx, Indian Hotels, McDonald`s, Walt Disney | 658.812 SHA/R Relationship marketing: text & cases | 658.812 SOM/M Managing customer value: on stage at a time | 658.818 MEN/S Sales forcasting management |
Includes index.
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