Customer care excellence: how to create an effective customer focus /

By: Cook, SarahMaterial type: TextTextPublication details: New Delhi: Kogan Page India Pvt Ltd, 2004Description: viii,248pISBN: 81-7554-205-5Subject(s): Internet | customer Service | Communications | Service Strategy | Sales ManagementDDC classification: 658.812
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Item type Current library Call number Status Date due Barcode
BK BK Kannur University Central Library
658.812 COO/ (Browse shelf (Opens below)) Available 15785

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