IT service management: a guide ITIL V3 foundation exam candidates / (Record no. 73377)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00512cam a2200193ua 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9781906124199 |
| 082 14 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8 |
| Item number | ITS |
| 245 10 - TITLE STATEMENT | |
| Title | IT service management: a guide ITIL V3 foundation exam candidates / |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1 / |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | United Kingdom : |
| Name of publisher | BCS , |
| Year of publication | 2011. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | 188p. ; |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Service management |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Marketing management |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Brewster, Ernest |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Griffiths,Richard. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Lawes,Aidan. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Sansbury,John. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | BK |
| 952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
| Withdrawn status | |
| Lost status | |
| Damaged status | Home library | Date acquired | Cost, normal purchase price | Full call number | Accession Number | Koha item type |
|---|---|---|---|---|---|---|
| Kannur University Central Library | 05/07/2015 | 295.00 | 658.8 ITS | 65586 | BK |