Complete idiot's guide to great customer service / (Record no. 4018)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00396cam a2200157ua 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 81-203-1412-3 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | KAR/C |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Karr, Ron |
| 245 10 - TITLE STATEMENT | |
| Title | Complete idiot's guide to great customer service / |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1st. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | N,Delhi: |
| Name of publisher | Prentice-Hall., |
| Year of publication | 1998reprint.. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | xxvi,326p.. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Management |
| 700 02 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Blohowiak, Don, Don |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | BK |
| 952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
| Withdrawn status | |
| Lost status | |
| Damaged status | Home library | Current library | Date acquired | Full call number | Accession Number | Koha item type |
|---|---|---|---|---|---|---|
| Kannur University Central Library | Kannur University Central Library | 23/05/2014 | 658.812 KAR/ | 07165 | BK |