Total customer value management: transfering business thinking (Record no. 33530)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00396nam a22001337a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9788132103127 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | MAH/T |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Mahajan |
| 245 ## - TITLE STATEMENT | |
| Title | Total customer value management: transfering business thinking |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | New Delhi |
| Name of publisher | Sage |
| Year of publication | 2010 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | 326p. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Relationship marketing |
| -- | Custemer relations |
| -- | Total qualitiy management |
| -- | Management |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | BK |
| 952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
| Withdrawn status | |
| Lost status | |
| Damaged status | |
| Current library | |
| Collection code | Home library | Shelving location | Date acquired | Full call number | Accession Number | Koha item type |
|---|---|---|---|---|---|---|
| Stack | Kannur University Central Library | Stack | 10/07/2015 | 658.812 MAH/T | 32992 | BK |