Kume, Hitoshi.
Management by quality/ - 2nd ed.; - Madras: Productivity and quality publishing, 2009. - 339p.;
1.Quality management 2. The evolution of quality management 3.The thinking behind TQM 4. Activity elements in TQM 5. Promoting TQM 6. ISO 9000 vs. TQM 7. TQM story
9788185984285
Total quality management
658.4013 / KUM/M
Management by quality/ - 2nd ed.; - Madras: Productivity and quality publishing, 2009. - 339p.;
1.Quality management 2. The evolution of quality management 3.The thinking behind TQM 4. Activity elements in TQM 5. Promoting TQM 6. ISO 9000 vs. TQM 7. TQM story
9788185984285
Total quality management
658.4013 / KUM/M