Clow, Kenneth E .
Services marketing: operation, management and strategy / - New Delhi : Biztantra , 2003. - 460p ;
81-7722-376-3
Service marketing
658.8 / CLO/S
Services marketing: operation, management and strategy / - New Delhi : Biztantra , 2003. - 460p ;
81-7722-376-3
Service marketing
658.8 / CLO/S