Duchessi, Peter .
Crafting customer value: the art and science / - Mumbai : Jaico Publishing House , 2000. - 193p ;
81-7992-038-0
Customer relations
658.812 / DUC/C
Crafting customer value: the art and science / - Mumbai : Jaico Publishing House , 2000. - 193p ;
81-7992-038-0
Customer relations
658.812 / DUC/C