Puspanjali Jena .
Application of total quality management to library and information services in digital scenario : - New Delhi: Avon Publications, 2013. - 442p.
978-93-8183-920-1
Total quality management
TQM
027.054133 / JEN/A
Application of total quality management to library and information services in digital scenario : - New Delhi: Avon Publications, 2013. - 442p.
978-93-8183-920-1
Total quality management
TQM
027.054133 / JEN/A