Dr. Hermann Gundert Central Library catalog

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Laws, Eric,

Improving tourism and hospitality services / - Cambridge, MA : CABI Pub., c2004. - xviii, 203 p. : ill. ;

ISBN: 0851999956 (pbk.)

Subjects--Topical Terms:
Tourism.
Hospitality industry.
Consumer satisfaction.

Dewey Class. No.: 910/.68 / LAW

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