Prasad, R.S.
Understanding CRM: present and future - Hyderabad The ICFAI University Press 2005 - 243p.
Includes index.
81-7881-565-6
Management- Customer relations
Management
658.812 / PRA/U
Understanding CRM: present and future - Hyderabad The ICFAI University Press 2005 - 243p.
Includes index.
81-7881-565-6
Management- Customer relations
Management
658.812 / PRA/U